Using the GCC Service Portal

How to use this portal

Product News

Each of the news areas will keep you up to date with the latest and future updates in their respective areas.

If you have an RSS reader you can subscribe to a blog by selecting the RSS interlocking chain icon

Knowledge Base

These are the articles that have been created to assist you in using your IT solutions from either training, tips or fix scenarios.  You can search via the categories within the knowledgebase or when you are creating a case in support.

Support

Within support you can see and create support cases.  Please see the post on using support for more information.

My Company

If you are your company’s super user then within this section you will soon be able to see:-

My Company                    View and edit your company details

My Contacts                     View and edit your company’s personnel details

My Company Cases           View all the cases logged for your company

My Case KPIs                   View the KPI charts of your company's cases

Further Information

If you have any questions about or need assistance, then please log a case under Support (login required) alternatively contact the GCC Service Desk on 0845 260 1151 or servicedesk@gcc.co.uk