CRM – Wave 2 2020 Navigational Changes

CRM – Wave 2 2020 Navigational Changes

Summary

Wave 2 2020 is coming starting October 2020, the below video shows some of the navigational and form changes, it covers

  • How to switch applications
  • Go back
  • View side list
  • Timeline collapse/expand
  • Email by conversation
  • Email Attachment add
  • Email Attachment Preview

To view the video, click on the logo below

How do I get this?

If you are on the Microsoft cloud version then you will be automatically updated starting October 2020.

Further Information

If you have any questions about this or need assistance then please contact the GCC Group Support Team on 0345 260 1151 or servicedesk@gccgroup.co.uk