Summary
Wave 2 2020 is coming starting October 2020, the below video is an initial look at the new Customer Service Workspace App.
This new app allows a customer service person to have multiple tabs open so that they can work on multiple cases at the same time.
To view the video, click on the logo below
How do I get this?
If you are on the Microsoft cloud version, then you will be automatically updated starting October 2020.
Further Information
If you have any questions about this or need assistance then please contact the GCC Group Support Team on 0345 260 1151 or servicedesk@gccgroup.co.uk
